Questions and answers

Through the reservation page. It asks what the visit is for, which part of the day suits you, your name and mobile number. The desk then calls or messages to confirm a day and time.

Your request is saved with us straight away. We then call or message the number on the form to agree a day and time.

Yes, as long as they’ve agreed. Put their name on the form and the mobile number we should call, so the right person hears from us.

Usually, yes. The clinic, the salon and the wellness rooms share one floor, so mention everything when you book and we’ll plan the order.

Call or message as early as possible, using the contact details in the confirmation. If you’d like another time, we’ll find one. The confirmation also says how much notice we need.

Every day from 10:30 am to 8 pm. That includes Saturdays and Sundays.

No. It suggests where to start, based on what you’d like help with. Suitability is assessed in person, and results vary from person to person.

Your answers stay on this page. They are not stored, sent to us or added to a web address. If you go on to reserve, the booking form receives only the chosen service.

It depends on what you’d like to talk about. The length is confirmed on the call that sets the time, so the rest of the day can be planned around it.

No. The consultation has no fee. The price of any treatment is explained before anything begins.

Both, on one floor: a clinic for skin, laser and hair treatments, and a salon with beauty rooms.

With a consultation, which has no fee. We look first, then explain what would help and what it involves.

No. It’s a sensible question, and any clinic should answer it plainly. Ask who will carry out the treatment and what qualification they hold.

Ask who carries out the sessions, and whether laser suits the skin and hair, and why. Then ask how many sessions are likely, what the price covers and what happens if one has to move. The laser hair reduction page explains how our consultation works.

No. The consultation has no fee, and the price of any treatment or service is explained to you at the clinic before anything begins, with what it includes.

It depends on the treatment, the area and how many sessions are needed, which is discussed at your consultation. The full price is explained before the first session.

No. Sending the form is free. If anything is ever payable in advance, we’ll tell you before a time is agreed.

People use the words loosely. An odd pimple is something almost everyone gets; acne usually means breakouts that keep coming back. Either is fine to bring to a consultation.

Sometimes. It depends on the skin, so we’d rather the doctor sees it first. If a facial makes sense, the doctor will say which kind, perhaps a medical facial.

It depends on the peel and on the skin, so it’s a question the doctor answers after seeing yours. Mention any reaction you’ve had to skin products before; it helps.

That depends on the peel and on what you’re hoping for. The doctor gives an estimate at the consultation.

It depends on the skin and on what you want from it. We suggest how often once we’ve seen how the skin takes to the first one, and the choice is yours.

We check first that a hydra facial suits the skin, whether it’s oily, dry or in between. If something simpler would do better, we’ll say so. The skin-type guide is a useful place to start.

Medi facial is the everyday name for a medical facial, one whose steps a doctor chooses after looking at the skin. The name covers many different facials, so it’s worth asking what the steps will be.

Yes. A salon facial is about care and time to rest. A medical facial starts with the doctor’s view of the skin, and the steps follow from that. They do different jobs, and neither replaces the other.

Melasma is one kind of pigmentation, and there are several others. Telling them apart is part of the consultation, because the options differ.

It can. How to look after the skin afterwards is part of what the doctor explains.

Nothing. The consultation has no fee. If the doctor suggests a treatment, its price comes before anything begins.

You’ll see a qualified doctor: every consultation and every clinical treatment at Leevora is carried out by one. Ask about their qualification and registration when you reserve, and we’ll tell you.

It depends on the growth. The number of sessions is discussed at your consultation, once the doctor has looked closely. We don’t quote a number online.

Comfort is talked through at the consultation, before anything is done. Ask the doctor anything you’d like to know first.

For medical treatments, such as a peel or a medical facial, yes: the doctor looks at your skin and talks through the options first. A hydra facial starts with a check that it suits your skin. For a facial that’s mainly about rest, the salon facials are the place to start.

Every clinical treatment is carried out by a qualified doctor. Facials in the salon are given by a therapist.

Wash your face with a mild cleanser, pat it dry and leave it bare for about two hours. Tight or flaky suggests dry; shiny all over suggests oily; shiny only on the forehead, nose and chin suggests combination; comfortable suggests normal. Skin that stings or reacts to most products may be sensitive.

Yes. Weather, age and the products you use can all change how skin behaves, so it’s worth checking again when the season turns. It’s common in Delhi to notice oilier skin in the humid months and drier skin in winter.

No. The therapist asks a few questions at the start, about how the skin feels day to day and what goes on it. Consultations are for clinic facials.

A therapist won’t diagnose anything. If something about the skin seems worth a doctor’s look, the therapist may suggest a consultation, and the choice stays with you.

Plan on some trimming. Laser hair reduction aims to leave less regrowth on the cheeks and neck, and results vary from person to person. The consultation covers what upkeep may look like for you.

It is worth deciding before the first session, so raise it when we mark the line. The consultation covers how a change of style later might work for you.

Because reduction is the accurate word. A course of sessions aims to reduce how much hair grows back, and the result is different for everyone. We won’t promise that hair will never return.

The area, the hair and the skin all play a part, so we don’t quote a number online. At the consultation we look at all three, then explain the likely number and what the course would cost.

GFC stands for growth factor concentrate. It is prepared from a sample of your own blood using a kit, and injected into the scalp over a course of sessions. It is carried out by a qualified doctor.

Neither is ranked here. Both are prepared from your own blood, in different ways, and the doctor explains which, if either, suits you. PRP for hair describes the other.

Nobody can promise that, and we won’t. We can tell you what we see, and whether anything is worth trying.

Yes. The consultation runs the same way for everyone.

Yes. PRP is carried out by a qualified doctor, after a consultation that looks at the scalp and asks about the hair fall.

PRP is a course of sessions. The number and the spacing are discussed at your consultation, once the doctor has seen the scalp. We don’t quote a number online.

Yes. Flaking and an itchy scalp are exactly what the consultation is for, whatever you have already tried.

Yes. The consultation is the same for women and men, whatever the length of your hair.

No. Fat freezing treats one small area at a time. It is not a way to lose weight. The weight-management programme is a different thing, and starts with a doctor’s assessment.

Yes. Cryolipolysis is the clinical name for fat freezing. We don’t name devices or brands on this site.

It is a programme led by a qualified doctor. It starts with an assessment, and the plan that follows covers food, movement, sleep and routine, with follow-up visits.

No threshold is set online. The assessment decides whether the programme suits you, and the doctor explains why, either way.

Fat freezing treats one small area at a time. It is not a way to lose weight. The weight-management programme is a plan for food, movement and follow-up visits, led by a qualified doctor.

No. We don’t promise any change in weight, measurements or shape. Results vary by person, and we don’t show before-and-after photos.

The salon has three chairs. Tell us the date and how many people are coming when you book, and we’ll say what we can arrange.

A hair spa is a salon service: a wash, a conditioning treatment left on while the stylist massages your scalp, then a rinse and a finish.

After the first visit, the stylist can suggest a gap, once they have seen how your hair takes the treatment.

Longer with a wash and blow-dry than a cut on its own. When you reserve, we’ll say how long to allow.

Yes, at the same three chairs. Tell the stylist how short you like the back and sides, and how many weeks usually pass between cuts.

A foot soak, nails trimmed and shaped, cuticles tidied, hard skin on the heels smoothed, a short massage, then polish or a buff.

Yes. The steps are the same, and you can finish with a plain buff and no polish at all.

A salon facial is given by a therapist and needs no consultation first. A medical facial is a clinical treatment: it starts with a consultation and is carried out by a qualified doctor. Our guide to salon and clinic facials goes into more detail.

Every salon facial follows the same steps, and the therapist chooses the products after a few questions about your skin. To work out your skin type beforehand, try the skin-type guide.

Yes. The salon is unisex, and everyone uses the same chairs and beauty rooms. The page for men puts haircuts, facials and beard laser hair reduction in one place.

A stylist cuts and washes hair, a nail technician does manicures and pedicures, and a therapist gives facials. A doctor is involved only in clinic treatments, such as medical facials or laser hair reduction.

Either order works. Some people sit in the steam first and lie down warm; others finish with it. Tell us when you reserve, and we’ll set the order.

See a doctor or physiotherapist before booking if something hurts sharply, has swollen or hasn’t settled. For ordinary stiffness after training, tell the therapist at the start and the massage can work around it.

Potli is the Hindi word for a small cloth bundle. The therapist warms the bundles and works with them along the back, shoulders and legs. It feels like steady, moving warmth.

Yes. Mention the session to the therapist at the start.

If you’re new to steam, start with a short sit, and step out as soon as it stops feeling comfortable. We’ll tell you how long each booking lasts when you reserve.

Yes. Cool down for a few minutes and have some water first.

No. The Ayurveda room is for massage only. It doesn’t offer Ayurvedic medicines or treatment for any condition.

Yes. We’re open every day from 10:30 am to 8 pm. Ask for an evening time when you reserve.

Swimwear, or a towel wrapped round you, is usual. Ask what to bring and what we provide when you reserve, and keep jewellery and the phone out of the steam.

Yes. Sit somewhere cooler and drink some water first, then go back in if it still feels comfortable. Stop when you’ve had enough.

After, or on a rest day. A long massage in a warm room tends to leave people slow and heavy-limbed. That is pleasant on the way home and no help before a hard session.

Once you’ve cooled down. Take a few minutes for the sweating to stop, drink some water, then tell the therapist what you trained.

As early as you can if laser hair reduction is part of the plan, because it is done as a course of sessions. Salon and wellness appointments can come closer to the date. Bring the date to the first visit and we’ll work back from it.

Facials, the hair spa, manicures and pedicures, potli massage and the steam room. Laser hair reduction or a medical facial join the plan where a consultation shows they suit you. Nothing goes in without your agreement.

It’s done as a course of sessions, spaced out over time. The number and the gaps between them are set at the consultation, so an early start leaves room for the whole course before the date.

A day or two before. Once the henna is on, hands and feet shouldn’t be soaked or scrubbed for a while.

Yes. Beard laser hair reduction covers the cheek line, the neck and under the jaw. It is carried out by a qualified doctor, and the number of sessions is discussed at the consultation.

Yes. Salon facials in the beauty rooms are for men and women alike. A medical facial begins with a skin consultation.

We use them to arrange the visit you asked about. The privacy notice explains who handles them and for how long.

Because they’re private, and the fewer places they’re kept, the safer they are. They’re discussed at the consultation, in person, so please keep them out of WhatsApp and email too.

No. Beyond messages about an appointment you’ve asked for, news goes only to people who ticked the box for it. Every one of those messages says how to stop them.

Tell us when we call or message you about your visit, or reply to that message. One message is enough, and we’ll delete what we hold unless the law requires us to keep it. The privacy notice explains your other rights.

No. The site sets no cookies and loads no analytics or advertising tags. If that ever changes, the privacy notice changes first, and nothing of that kind loads until you accept it.